About Us About Us About Us
Focused on Retention.
Built Around Structure.
SendnScale was created to help DTC brands move beyond scattered email campaigns and build structured retention systems that support sustainable growth.
Founder Story Founder Story
The moment led to this day.
In 2022, while auditing a client’s account, I opened their revenue dashboard and literally paused.
- They were doing CA$55K+ per month.
- No email marketing.
- No SMS.
- And they’d been in business for three years.
The surprising part?
They were more shocked than I was.
That experience made one thing clear: many growing DTC brands are leaving retention untouched, not because it doesn’t work, but because it isn’t structured correctly.
Why Retention Why Retention
Retention is not about sending more emails.
- Its About :
- Separating buyers from non-buyers properly
- Designing intentional pre-purchase journeys
- Structuring post-purchase revenue paths
- Aligning Email & SMS with real customer behavior
When lifecycle is structured correctly, retention becomes predictable — and growth becomes more stable.
How We Think About Growth How We Think About Growth
Growth should not rely solely on increasing ad spend.
- Sustainable DTC brands build internal systems that:
- Improve customer lifetime value
- Strengthen repeat purchase behavior
- Support paid acquisition through stronger retention
- Protect margins through efficient revenue channels
Email & SMS, when structured correctly, support all of these outcomes.
Why Client Love Client Love Client Love
Trusted By Multi 7-8 figure brands
We pride ourselves in providing exceptional growth
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The team at sendnscale are an absolute pleasure to work with. They know what they’re doing in the eCommerce world & find creative ways to store and drive revenue for their clients. They are experts on Klaviyo and I would highly recommend them to any eCommerce store looking to grow fast, make a lot of money, and work with good people.
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Arif has been advising brands within our ecommerce mentorship community for 6 months now, and I don't think there's a better person to help founders grow their brands through email and SMS. His knowledge is incredible, but he doesn't just advise from a distance, he gets his hands dirty coaching founders not just on what to do, but how to do it. The results founders are getting is WILD. High recommended.
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Sendnscale casually 10X'd our results from our welcome flow like it was nothing. Overhauled all aspects of our email/SMS and dramatically improved results on all facets. Their systems are extremely smooth and overall a joy to work with. If you are thinking about working with E2, pull the trigger, you will not regret it.
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Arif was both chill and professional to deal with. Once we had the nitty gritty worked and we hopped on board it was all go. A very concise & meticulous experience building out & implementing the marketing campaigns step by step. Would highly recommend.
Retention Works Best When It’s Structured
If your brand is investing in acquisition but unsure whether retention is fully optimized, we’re happy to review your setup.